Fatal Business Faux Pas for Executives occur in the corporate, business or casual arenas and many young executives failed to understand the significance of such unethical ways, thus reflect the ignorance and lack of knowledge in both their social, business and protocol skills.
The art of relating can bring about bonds, likability, respects and establish common ground of understanding with others. Here are some tips:
- Look like you belong by dressing in a fashion that people can relate to.
- Be likable, helpful, considerate and sensitive of other's time, space and availability.
- Establish personal bonds and be a mentor when possible.
- Show a genuine interest in people. Be professional in the role you are playing and play it well with full commitments and genuine interest of the company.
- Be respectful and avoid being judgmental.
- Build trust and confidence by demonstrating it yourself.
- Emulate success but don't flaunt it. Be humble at all times.
- Illustrate sensitivity and choose behaviors that you know work on others in a positive way.
- Establish common ground.
- Honor your commitments.
- Be consistent in your behaviour. Not just behaving well to someone important but neglect those that you deemed least.
- Listen, Listen and listen. The art of listening brings about understanding, bonding and mediates differences.
Fatal Business Faux Pas:
- Automatically addressing all business associates by their first names.
- Mistreating business associates' secretaries or service staff.
- Displaying a cavalier attitude about business telephone calls.
- Smoking in the wrong places.
- Being lack about making and keeping business appointments.
- Failing to say thank you in writing.
- Sending out sloppy-looking business letters. Never use exclamation mark unnecessary.
- Fingering objects in other people's office.
- Spitting in the street
- Giving conflicting signals about who is going to pay the bill when you lunch with a business associate.
- Failing to keep business commitments and promises.
- Justifying your rights even if you are wrong with all evidents shown. Apologize and your situation may turn up in good realm of forgiveness and bridging future businesses.
- Never argue in a heated conversation. A battle is won at that spur moment but lost in deals forever.
- Never create inconveniences at the expense of other's time. Respect, honor and comply to procedures.
- Never show favoritism.
- Show transparancy in any business dealing.
- Lack of sensitivity and empathy in others' mishaps.
For more information on workshops on Business Etiquette and Protocol, please call HP 9248 0065, or email enquiry@etiquetteimageint.com.
Agnes Koh is a certified accredited Etiquette & Business Protocol Consultant. All programs are taught with accurate guidelines and information from AICI. (Association of Image Consultants International accredited CEU Programs).
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